Privacy Policy

Introduction

Cielo Yoga Studio operates this website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

Personal Data

We may collect personally identifiable information that you voluntarily provide to us when you:

• Complete our contact form
• Subscribe to our communications
• Request information about our services
• Interact with us on the website

This information may include:

• Name
• Email address
• Phone number
• Service preferences
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type
• Operating system
• Access times
• Pages viewed
• Links clicked

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and requests
• Provide information about our services
• Improve our website and services
• Send you marketing communications (with your consent)
• Monitor and analyse usage patterns
• Protect against fraudulent or illegal activity
• Comply with legal obligations

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: You have given clear consent for us to process your personal data for a specific purpose
• Legitimate interests: Processing is necessary for our legitimate interests or those of a third party
• Legal obligation: Processing is necessary for compliance with a legal obligation

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. For more information about our cookie practices, please see our Cookie Policy.

Disclosure of Your Information

We may share your information in the following situations:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf
• Legal Requirements: We may disclose your information where required by law or to protect our rights
• Business Transfers: In connection with any merger, sale of company assets, or acquisition

We do not sell your personal information to third parties.

Data Retention

We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Data Protection Rights

Under UK GDPR, you have the following rights:

• Right to access: You have the right to request copies of your personal data
• Right to rectification: You have the right to request correction of inaccurate information
• Right to erasure: You have the right to request deletion of your personal data
• Right to restrict processing: You have the right to request restriction of processing
• Right to object: You have the right to object to processing of your personal data
• Right to data portability: You have the right to request transfer of your data

To exercise any of these rights, please contact us at [email protected]

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

Security

We implement appropriate technical and organisational measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated date and will be effective as soon as it is accessible.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Cielo Yoga Studio
62 Westgate Street
Thornhill TH5 2BG
United Kingdom
Email: [email protected]
Phone: +44 1632 443 780